Return & Exchange Policy
At ITALIANO, we want you to love your purchase. Here's our straightforward return and exchange policy:
-
Defective or Issue from Us:
- We cover return shipping costs for products with defects or issues arising from our end. 🚚
- Contact our customer service team within 14 days of receipt to arrange the return or exchange. 📅
-
Other Reasons:
- For returns or exchanges due to reasons other than defects, such as size or style preferences, the customer is responsible for return shipping costs. 💸
- Reach out to our customer service team within 14 days of receipt to initiate the return or exchange process. 🔄
Return Procedure:
- Ensure the product is in its original packaging and condition. 📦
- Contact our customer service team via WhatsApp at 01211747605 or Hotline 01061005537 to start the return or exchange process. 💬
Contact Us: For any inquiries or assistance regarding returns and exchanges, feel free to reach out to our customer service team:
-
Hotline: 📞 01061005537
-
WhatsApp: 💬 01211747605
Thank you for choosing ITALIANO. We're committed to ensuring your satisfaction with every purchase.