Return & Exchange Policy

At ITALIANO, we want you to love your purchase. Here's our straightforward return and exchange policy:

  • Defective or Issue from Us:

    • We cover return shipping costs for products with defects or issues arising from our end. 🚚
    • Contact our customer service team within 14 days of receipt to arrange the return or exchange. 📅
  • Other Reasons:

    • For returns or exchanges due to reasons other than defects, such as size or style preferences, the customer is responsible for return shipping costs. 💸
    • Reach out to our customer service team within 14 days of receipt to initiate the return or exchange process. 🔄

Return Procedure:

  • Ensure the product is in its original packaging and condition. 📦
  • Contact our customer service team via WhatsApp at 01211747605 or Hotline 01061005537 to start the return or exchange process. 💬

Contact Us: For any inquiries or assistance regarding returns and exchanges, feel free to reach out to our customer service team:

  • Hotline: 📞 01061005537

  • WhatsApp: 💬 01211747605

    Thank you for choosing ITALIANO. We're committed to ensuring your satisfaction with every purchase.